Privacy Policy

1.1 Personal Information

When you purchase our themes or contact us, we may collect:

• Name and contact information (email, phone number)
• Billing and payment information
• Company name and website URL
• Communication preferences

1.2 Usage Information

We automatically collect information about how you interact with our website:

• IP address and browser type
• Pages visited and time spent on site
• Referring website or search terms
• Device information and operating system

We use the information we collect to:

• Process your theme purchases and transactions
• Provide customer support and technical assistance
• Send important updates about your purchases
• Improve our website, themes, and services
• Send marketing communications (with your consent)
• Comply with legal obligations

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmissions
• Secure payment processing through trusted providers
• Regular security audits and monitoring
• Limited access to personal information within our team
• Data retention policies in compliance with regulations

We use trusted third-party services that may process your data:

• Payment Processors: Stripe, PayPal (for secure transactions)
• Email Services: Brevo/Sendinblue (for communication)
• Analytics: Google Analytics (for website improvement)
• Hosting: Reliable hosting providers with security measures

All third-party services are GDPR-compliant and have their own privacy policies.

You have the right to:

• Access your personal information we hold
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent at any time
• Data portability (receive your data in a readable format)

To exercise any of these rights, please contact us at privacy@crayolathemes.cloud.

We use cookies to:

• Remember your preferences and settings
• Improve website performance and user experience
• Analyze website traffic and usage patterns
• Provide personalized content when appropriate

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.